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Head of Design


– Accepting applications

FreeAgent is one of the leading online accounting platforms in the UK. Over 65,000 customers rely on FreeAgent every day to manage their business and keep on top of their company finances. We have great ambitions! We are committed to constantly improving the user experience of a product which is loved by its users and really makes a difference to their businesses and lives.

As the Head of Design you’ll be leading a group of world class designers, across our product design, communications and user research teams as we continually evolve our products in a way that delights our customers and welcomes more people to the platform.


Key Responsibilities

  • Partner with Product and Engineering leaders to define and execute on our design strategy
  • Build, manage and lead a world-class design team ensuring they’re well directed, motivated, supported, productive and engaged in their work
  • Play an active role in shaping the FreeAgent brand, and how this is reflected across our website, products and other comms material
  • Work with senior leadership to refine our design processes, including discovery, design, build and measurement
  • Provide context, support and guidance and foster an inclusive culture of continuous improvement as the team works towards the company objectives
  • Champion the work of the design team and raise its profile within and outside the organisation

Ideally, you’ll have

  • You have experience of managing a team of 5+ designers, ideally within a product environment
  • You can demonstrate a track record of successfully leading a design team, ensuring it collaborates effectively with other teams and departments to deliver company objectives
  • You are passionate about the value of design, building great products and solving customers problems
  • You thrive in a collaborative environment but embrace accountability
  • You have experience of using a combination of qualitative and quantitative data to drive design decisions and measure the impact of your team’s work
  • You are curious and always open to learn from others
  • You demonstrate good business acumen and can comfortably interact with customers, partners and vendors

Work environment

This is a full time permanent position, working from our stunning offices at Edinburgh Quay (convenient for Haymarket station and airport links). We encourage continual self-development and hold bi-annual company hack days. We work smarter, not harder, and try to have fun doing it!

We believe in a healthy work-life balance and we’re a sociable bunch so there’s always something happening outside of work too. In the office you’ll be provided with the best kit including top-of-the-line Apple computers and comfy Aeron chairs. We sit down together for catered lunches every Friday, and a selection drinks, cake and healthy snacks are available pretty much all the time. For more of an idea of what it’s like to work at FreeAgent, click here.

Perks of the job

  • 33 days annual leave, including public holidays, increasing year on year
  • Family friendly policies
  • Childcare vouchers
  • Professional development and training
  • Contributory Pension
  • Private Health Insurance
  • Group Life Assurance
  • Income Protection
  • Cycle to Work scheme

Applying for the role

Our application process is simple; just upload your CV and write a short cover note explaining why you are interested in this opportunity. Our selection process involves a phone-screen and a visit to our beautiful Edinburgh office so you can meet and get to know the team. Don’t worry, we’re a nice bunch and we work hard to make the process as straight-forward, transparent and enjoyable as possible.

At FreeAgent, we recognise the power of a diverse team, and we encourage applications from individuals with varied experience, perspectives and backgrounds.

Don’t forget to tell us about why you think FreeAgent is the right place for you to make a difference. We look forward to hearing from you!

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